English

Support Centre

Choose your device to get started. Don't see your device? Swipe left to see more.

← Go Back

How to charge IQOS ILUMA ONE

Charging your IQOS ILUMA ONE

  1.  Tap the button on your IQOS ILUMA ONE to check the battery level. If the bottom of the light strip blinks yellow, this means the battery is low on charge
  2. Charge the IQOS ILUMA ONE with the power adaptor that comes together with the device. For a full charge, plug the device for at least 75 minutes. When full, all lights will stay solid white and then turn off
Related articles
How to best use your IQOS ILUMA ONE? Follow these tips.

Learn more
What to do with used TEREA sticks?

Learn more
IQOS ILUMA ONE firmware update. What is it about?

Learn more
Need help with our services?
Icon - Account support
Account Support
Learn more
Icon - Delivery
Delivery and Return
Learn more
Icon - Warranty
Warranty and Replacement
Learn more
Icon - questions and answers
Find more answers in our FAQ