This is a method of deferring payment for purchases for 30 days. This means that without using your own funds, you can purchase a product in our online store today and repay the funds to Klarna without additional costs within 30 days from the date of transaction.

There are no additional costs for choosing this payment method. You pay the actual value of your order within 30 days.

This payment option can be used by an adult person whose creditworthiness has been positively verified 

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

When selecting the payment method in the cart, select “Klarna (deferred payments)”.

After selecting this payment option, you will be redirected to the Klarna website. In the next step, Klarna will verify your creditworthiness (if you don’t already have a Klarna user account, you’ll start by creating one). If you want to make a purchase with Klarna, you must provide your full name, address, email address, and PESEL number. For some orders you may also be required to provide your mobile phone number or date of birth. All information, including payment reminders and links to your online invoices, will be sent to your email address. It is very important to provide correct data. Otherwise you will not receive payment information.

After positive verification of your creditworthiness by Klarna, you will click “Pay with K.” and finalise your order. You will also receive an email from Klarna confirming your order.

The time for payment is counted from the date of purchase. You will also receive information confirming the repayment date in an email from Klarna.

To help you pay on time, Klarna will notify you two days before your payment is due – you will receive a push notification from the Klarna app or an email reminder to pay – and if the delay is very long, Klarna will also send you an SMS or letter. Klarna may charge fees for late and/or missed repayments. If you do not pay on time or do not fulfil your obligations, you may be refused access to Klarna services in the future. If you fail to pay for your purchase, Klarna may engage a third party agency to collect the debt on its behalf. Debt collection agencies are used as a last resort. 

You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email or in the Klarna app to pay for your order.

If the entire order is returned within 30 days, the transaction is automatically closed. If you return some of the products from your order, you only pay the remaining amount (you must pay this amount within 30 days from the order date). 

Detailed information, including how to contact Klarna customer service, can be found at Klarna Customer Service | Klarna Poland