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How to charge your IQOS ORIGINALS DUO device? 

Ensure the optimal charging of your device 

Ensure that IQOS operates effectively. Charge it regularly and follow these instructions:

1. Place the IQOS ORIGINALS DUO Holder inside the Pocket Charger.
2. Press the button on the IQOS ORIGINALS DUO Pocket Charger to check the battery charge level. A pulsing light means that your battery charge level is low.
3. Plug the Pocket Charger into a power outlet. Always use the official IQOS power adaptor and USB cable for that purpose. Pulsing lights indicate that your device is charging.
4. Use the official charger and cable to ensure optimal charging of your IQOS.
5. It will take approximately 2 hours to fully charge your IQOS. A fully charged device ensures up to 20 heated tobacco experiences.

How to check the charge status of IQOS ORIGINALS DUO?

You can do that by briefly holding and releasing the power button on your Pocket Charger.

See how to read the battery charge level. If:

1. 4 strip lights are glowing solid white – your IQOS is fully charged.
2. 3 lights are glowing solid white – your IQOS is 50% - 75% charged.
3. 2 lightsare glowing solid white – your IQOS is 25% - 50% charged.
4. 1 light is glowing solid white– the battery charge level of your device dropped below 25%.

You want to be able to use your device twice without a charging break? Two round lights on the Pocket Charger should be glowing solid white.

Is only one white light glowing?

This means that you can use the device only once and after that you will have to place the Holder inside the Pocket Charger to be fully charged.

Do you have any more questions?

Are you experiencing issues with charging?

Go to the „Issues with charging IQOS ORIGINALS DUO”. section.